POP Client Configuration

Here are the steps to configure Outlook 2007 as an Internet mail POP or IMAP client. If you have Outlook Express or an older version of Outlook, or another type of POP or IMAP email software, we hope this info is helpful and allows you to succeed in configuring your system. The following screen shots and step-by-step directions are based on Outlook 2007.

Note that to get the most out of Outlook and Exchange server, you must configure Outlook as an Exchange client, not as a POP or IMAP client.

In Outlook, you can either create a new profile, to keep this account separate from any others you use in Outlook, or you can add our POP/IMAP server as an additional account to an existing Outlook profile. Using multiple accounts in one Outlook profile is best left to advanced Outlook users.

Advanced users adding a new POP or IMAP account to an existing profile, choose Account Settings from the Tools menu in Outlook, then click the New button, choose Manually Configure Server Settings, click Next and skip down a few steps below to the screen shot where you select Internet Email. The steps will be the same after that.

To add a new profile, right click the Outlook icon on the desktop to get the following dialog, or choose the Mail icon from Control Panel.

Click Show Profiles, the following dialog will appear. Your list of existing profiles will be different.

Click the Add button.

Type any name you like for the new profile and click OK. The following dialog will appear.

Click Manually configure server settings... and click Next. The following dialog will appear.

Choose Internet E-mail and click Next. The following dialog will appear.

Fill in your settings. Server name is shelley5.webville.net for incoming and outgoing. Fill in your Display name, and your username, as provided by Exchange Hosting Service and fill in your password. (You must fill in the password for Test Account Settings feature to work successfully.) Everything on this dialog is the same whether you choose POP or IMAP. IMAP is more advanced and has some advantages over POP.

Click the More Settings button to display and configure these important additional settings. Click the Outgoing Server tab. One of the following dialogs will appear depending on whether you're setting up as POP or IMAP.

IMAP looks like this POP looks like this

Click to select that the outgoing server does require authentication. Failure to check this option will prevent you from being able to send outbound mail. Now choose the Advanced tab. One of the following dialogs will appear depending on whether you're setting up as POP or IMAP.

IMAP looks like this	POP looks like this

Both IMAP and POP: Change the outgoing server SMTP port to 587 as shown. Choose Auto as the type of encryption. You could also choose TLS here, but not SSL.

IMAP: Choose Auto as the type of encryption under the Incoming server. You could also choose TLS here, but not SSL.

POP: The checkbox for SSL under the Incoming server is optional, it will work either way. If you choose SSL the incoming server port will change to 995, which is correct for SSL.

If you're curious or frustrated, see this document from AOL about why we're using port 587 for client access to SMTP instead of the traditional port 25.

Optionally On the Advanced tab for a POP setup, click to select the box to Leave a copy of messages on the server. This way, the POP client will not delete everything from your server-based inbox. If you fail to check this box, it will delete everything from your inbox on the server after downloading it to a .pst file your hard disk. This can be catastrophic to an Exchange user.

Click OK to return to the main Account Settings dialog and click the Test Account Settings button. The following dialog will appear. If you have configured everything correctly, it should look like this one, with green check marks indicating success.

IMAP looks like this	POP looks like this

Close the Test Account Settings dialog, click Next and Finish on the wizard to get back to the Show Profiles dialog where you started. You should see the dialog listing all your Outlook profiles, and the new one you just created should be listed there. Just below that list, don't neglect to select your new profile in the drop down list, so Outlook will use it when starting.

Click OK and Start Outlook.